Donation Refund Policy

Khalsa Football Club (Khalsa FC) has drafted a donation refund policy to ensure fair and transparent processing of requests for refund of digital payments made as donations/gifts as benevolence. Khalsa FC expects that all donors will exercise due care and diligence while making online donations/gifts. Khalsa FC also recognises that a donation may be made erroneously or donors may change their mind. Khalsa FC will examine each request for refund of online donation and endeavour to make the refund as soon as possible. Khalsa FC may also seek proper explanation and reason from the user. Also, it will require further verification of the user and may also seek further information/documents from the donor as proof and the concerned donor must co-operate in this regard.

However, Khalsa FC is not obliged to make refunds and may, in its discretion, decline any requests for refund of online donations, particularly if a tax exemption certificate has been issued. If you would like your online donation to Khalsa FC to be refunded, you must request in writing or by email to Khalsa FC for refund and your request must reach Khalsa FC within 07 (seven) days from the date on which you made the donation i.e. the date on which you made the donation online, electronically or through other means. The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation ; date of donation, mode of donation and donation amount.

If donation was made through credit card, please provide credit card no. (last 4 digits only). If donation was made online, please provide donation-ID at
C/o Khalsa Football Club,
#278, Sector 22-A,
Chandigarh-160022
Email: khalsafootballclub@gmail.com
All decisions of Khalsa FC in this regard will be final and binding on the donor. The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as payment gateway, banks, etc. through which transaction has been made.

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